Previously, my academic library has been using Perseus SurveySolutions to aid all the survey questions targeted at specific events and user’s need. Today, the system provided by Vovici has incorporated Perseus SurveySolutions and raise the service dimension of the robust system into an Enterprise Feedback Management. This system was actually initiated by Center for IT as to standardize the software application deployed campus-wide.Studying the system architecture to align with the library’ operations, the system is able to provide a high efficient data collection, dissemination and tabulation. In addition, this also will also create a sharing knowledge environment among the librarians across different subject libraries and division intelligently.
In one of the IT Briefing Centre Report:
“Today, organizations large and small in business, government, and even education are relying on a new category of online survey software to better understand customer needs. This new breed of enterprise solutions called Enterprise Feedback Management, or EFM, provides value far beyond traditional BI and CRM systems. With EFM systems, organizations are enabled to systematically obtain and analyze customer feedback with some pretty powerful and influential results.”
Notes in this Web cast?
- In this Webcast you will learn about:
- The Benefits of EFM
- How are people using EFM?
- What problem does EFM Address?
- The 3 weaknesses of stand alone web surveys exposed
- How customers can fully integrate feedback into their processes
How can I access the system?
The system can be access via this ur: http://webx.ntu.edu.sg/survey/login.aspx. But, only my university staffs have the access to this system. If students wish to access, you can approach or drop and email to your school IT manager
Do I need an account to access the system?
Yes, you need an account created. Please drop an email to your community account administrator, for an account Strictly, for the university student and staffs only.
The reasons I have put a post on this because this one of the system that my academic library has a business intelligent unit installed to streamline the process to aid their work in surveying, marketing, analysing the user information needs. A good tool for users to use who are doing research.
Any example of business intelligent report generated through this system?
Yes, click to this link.
- Image 1 – Check out the type of report you need to view in seconds after your survey completed
- Image 2 – Check out the report data that you need to analyse
I am an Library System Administrator, do you have any similar open source project?
Yups , here are a couple out in the market that you can download and installed in your library server.
- Inspire Web Survey Application – Free
- Unit Command Climate Assessment and Survey System (UCCASS)
- PHP-Survey
- Survey Wizard
What about those who librarians are not even IT inclined?
Don’t worry, we have …
Another system of web 2.0 incorporated into Library 2.0 services infrastructure brought to you by the innovative librarians at Library Technology & Systems. SurveyMonkey.com is a revolutionary tool to create and publish custom surveys in minutes, and then view results graphically and in real time. You can also created Free Online Surveys with our Survey Builder. eSurveysPro.com offers free survey services that can help you quickly design and deploy surveys using just your web browser. You don’t need programming skills and you don’t need to install any software on your computer. Just login into our website and easily create and deploy your surveys.
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